FAQ

How to check the model name or number of your device before I order an item?

To check the model name or number of your device, you may proceed to your device settings to find its model name and number. This is recommended everytime a customer makes an order in order to check for device compatibility.

What are the available payment methods?

We accept payments via Gcash, Paymaya, bank deposit and more. For certain Cash on Delivery orders and non-COD orders of less than 100 pesos, customers are redirected to our Lazada, Shopee and Zalora stores.

      

How do I make an order?

Press add to cart for all of the items that you want to purchase and then press proceed to check out once you have finalized your order.

How long does shipping take?

Shipping takes 3 to 30 days depending on your location and selected shipping provider. For Metro Manila orders delivery may take 2 to 7 days. For provincial orders delivery will take longer.

Why are the prices different in techtrance.com.ph TechTrance Lazada, TechTrance Shopee and TechTrance Zalora?

Each of the e-commerce platforms above charge different commission rates for each of our stores. Hence, the different prices. Customers are free to choose which they prefer. Here at techtrance.com.ph customers will be able to enjoy prices of around 10% less vs our Lazada, Shopee and Zalora stores as we pass on the savings on commission fees to the customer.